Virtual travel consultants assist clients with planning and booking trips online, offering personalized recommendations, itineraries, and support for a seamless travel experience.
What is a typical day as a Travel Consultant/Curator?
– Communicating with clients via email, video calls, or messaging apps to understand their travel preferences and needs
– Researching and booking flights, accommodations, and activities tailored to client requests
– Creating detailed travel itineraries, including transportation schedules and local recommendations
– Providing real-time support during client trips to resolve issues or make changes to plans
What else might they be expected to do?
– Advise clients on visa requirements, health protocols, or travel insurance
– Partner with travel providers, such as airlines and hotels, to secure discounts or special packages
– Stay updated on travel restrictions, safety guidelines, and emerging destinations
– Use social media or websites to market services and attract clients
What type of training is needed for this career path?
– A degree or diploma in Travel and Tourism Management is advantageous but not required.
– Certifications in travel planning, such as IATA certification or Certified Travel Associate (CTA), add credibility.
– Proficiency in travel booking platforms and tools like Amadeus, Sabre, or Travelport is essential.
What kind of personality is needed to excel in this career path?
– Organized, resourceful, and customer-focused individuals excel in this role.
– Big 5 Traits: High conscientiousness, agreeableness, and emotional stability.
– Myers-Briggs Types: ENFP (creative and people-oriented) or ESFJ (caring and reliable).
What kind of interests do people in this career path have?
– Social (S): Passion for helping clients create memorable travel experiences.
– Enterprising (E): Interest in managing bookings and driving customer satisfaction.
– Conventional (C): Preference for structured processes like organizing itineraries and managing schedules
What types of organizations hire for this role?
– Virtual travel consultants work for online travel agencies (OTAs), tourism companies, or as independent contractors. Some may also collaborate with influencers or lifestyle brands to curate travel experiences
What challenges can I expect to face if I pursue this career path?
– Managing last-minute changes or cancellations in bookings
– Staying informed about global travel trends and restrictions
– Building trust with clients in a remote, virtual environment
What are the job prospects for this path in Kenya and Africa? What about International prospects for a Kenyan citizen?
– Kenya and Africa: As digital adoption grows, more travelers are seeking online travel consultants for safaris, adventure tours, and business trips.
– International: Virtual consultants with expertise in niche travel, such as luxury or sustainable tourism, are competitive for roles with global travel agencies or as independent contractors.
What should I focus on if I choose to pursue this career?
– Build strong communication and organizational skills for seamless client interactions.
– Gain expertise in digital tools for travel bookings and itinerary management.
– Stay updated on travel industry trends, including virtual and experiential travel.
Which other careers or job roles can I progress to?
– Destination Specialist
– Travel Influencer Manager
– Tourism Marketing Specialist
– Corporate Travel Manager